Throughout high school and college, Vince worked in
the hospitality industry at restaurants and hotels. It was
through those years of experience where he learned
how customers treat service industry people, and how
service industry people treat customers. He learned
how to deliver good customer service and the rewards for doing so, and also
how to recognize what bad service looked like and how easy it was to lose
a customer.
As a graduate of the Hotel, Restaurant, & Tourism Administration program at
the University of South Carolina, Vince went to work for Marriott International
for 9 years. It was here that he learned how to earn customers for life, how
to empower employees to care for customers, and how to communicate
with people in the business world. After 15 years in the hospitality industry,
Vince took his passion for technology and combined it with his hospitality
and customer service background to form Anchor Network Solutions – with
the goal of giving small business owners something they weren’t used
to: IT consulting and support from people that could speak plain English,
communicate effectively, and provide a high level of customer service.
Vince is the CEO of Anchor Network Solutions, a Denver-based Managed IT
service provider and technology consulting firm founded in 2002. His firm
delivers big business technology on a small business budget and with white
glove service to its clients.
A CompTIA Managed Services Trustmark holder, Anchor provides technology
consulting services to small and medium-sized businesses in Colorado and
around the country. The company is nationally recognized and was ranked
#4 on the MSPmentor Small Business 100 IT service provider list and has
been featured in PCWorld, Business Solutions Magazine, and The Denver
Post for the service they deliver.
Vince is a frequent presenter at IT conferences, and in recent years has been
recognized by MSPmentor and SMB Nation as one of the top small business
technology executives, and for his participation and contribution to the SMB
IT community.
You can connect with Vince at:
[email protected]