Jamey Hopper

Biography

Jamey is the owner and President of Dexcomm, a Telephone
Answering Service and Call Center based in Louisiana,
a position he has held since 1989.
Dexcomm has been awarded Gold Level Site Certification
from ATSI, has won the ATSI Award of Excellence for eight consecutive years,
and the CAMX Award of Excellence for all four years it has participated in the
program. Dexcomm is one of the very few services in the country to hold all
three awards simultaneously. Dexcomm has averaged approximately 12%
annual growth since 1992. For the first two years of the program, in 2011
and 2012, Dexcomm has been named to the LSU 100, representing the
fastest growing businesses owned or managed by a graduate of Louisiana
State University.
Jamey has served as President and Board Member of several Telephone
Answering Service industry associations. He has made numerous presentations
at industry conferences, usually on the subjects of Sales and Marketing
or Customer Service. He is currently leading a series of Customer
Service Webinars for the Southern Telemessaging Association.
Jamey received his bachelor’s degree in Economics from Vanderbilt University.
He received an MS in Finance and an MBA from Louisiana State
University.
Jamey worked as a Commercial Loan Officer at a bank, a Hospital Administrator,
a medical office manager and a small business management consultant
before purchasing Dexcomm.
Jamey’s passions are his wife, his church, his dogs, his work, his 26 nieces
and nephews, his LSU Tigers and Customer Service. To learn more about
providing outstanding service to your customers please visit: www.dexcomm.
com.