With more than 30 years of experience in customer service, Elaine
Williams has been a top trainer for companies such as Marriott, Hard
Rock Café, Del Frisco’s Steakhouse (the highest grossing restaurant
in the United States), and Miller. Elaine is also a nationally touring
standup comedian who has opened for Dane Cook, “Saturday Night
Live’s” Darrel Hammond, David Letterman favorite Dwayne Kennedy, and twice voted
comic of the year, Spanky. Most recently she’s been on “America’s Got Talent” and
the “Colbert Report.” Other credits include “Saturday Night Live” with Jack Black,
HBO’s “Lucky Louie,” Fox TV, “All My Children,” “One Life to Live,” and numerous
commercials. She was voted Up and Coming Comic at the NY Underground Comedy
If you want to know the secret to creating raving customers who become regulars
for life and tell everyone they know about your business, look no further. She’s so
entertaining, you won’t even realize you are and your staff are learning!
Elaine’s most requested topic is: “Light ‘Em Up & Lead With Laughter: How to Use
Humor to Motivate & Move Your Team (Even If You’re Not That Funny).” She shares a
professional comic’s “secrets” that anyone can use to create high energy anywhere,
and she teaches the “tricks” that anyone can use to “Infuse the Fun!”
To learn more about Elaine and her “Hospitality With Heart” and “Light ‘Em Up With
Laughter” philosophy, visit